CDP Studio support

The CDP Studio support portal is used to register all support requests. The portal is available for all licensed users of CDP Studio.

 

Visit our support center

 

Frequently asked questions

Getting help

The CDP Studio support portal is used to register all support requests. The portal is available for all licensed users of CDP Studio.

Users are encouraged to follow existing tickets or open new tickets directly in the web portal, to better monitor the status and add additional comments to the tickets.

When our support team or the user updates a ticket, a change notification is sent out via e-mail. The user can go to the web portal to check the update more closely, download attached files, etc.

The ticket system is based on Jira and is quite self-explanatory. There is also a Jira user guide available.

 

Visit our support center

 

 

Support portal screenshot

Release notes - CDP Studio IDE v1.3

CDP Studio IDE version 1.3 was released in October 2017.

Highlights

  • Added support for Phoenix Contact Axioline and Weidmüller U-Remote IO modules. The IO modules are pre-defined in the GUI and used with simple drag and drop.

  • Additional Wago 750 series IO modules are now pre-defined

  • GIT support; improved functionality and upgraded documentation

  • New and upgraded demonstration projects available

 

See changelog for details about the release.

Release notes - CDP Studio Framework v4.3

The CDP Studio Framework version 4.3 was released in October 2017.

    Highlights

    • Extended automation libraries and improved usability. Operators now include the functions Add, Mul and Div, PIDRegulator, Min and Max Limits, KalmanFilter, Signal Delay, Mask, Mathematical Expression Evaluation, MovingAverage

    • Document improvements

     

    See changelog for details about the release.

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